Laura's Home Case Management Volunteer - The City Mission of Cleveland, Ohio

Laura’s Home Case Management Volunteer

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LAURA’S HOME CASE MANAGEMENT VOLUNTEER  *Direct Resident Contact  

LOCATION: Laura’s Home – 18120 Puritas Ave, Cleveland, OH 44135  

AVAILABLE TIMES: TBD  (will be discussed with the case management team)

RESPONSIBILITIES:  

  1. Assist Case Management department with conducting Homestar assessments for residents  
  2. Assist residents with searching for and filling out housing applications   
  3. Assist residents with navigating social services portals  
  4. Assist with leading support groups (as needed or appropriate)  

QUALIFICATIONS:  

  1. Must have a personal relationship with Jesus  
  2. Must be passionate about ministering to women and children in crisis  
  3. Must have professional work experience in social work, counseling, mental health services, or another related field  
  4. Has worked with or has knowledge of individuals experiencing homelessness or other types of crisis situations 
  5. Must have basic computer skills  
  6. Must be a self-starter and able to motivate people to work, learn and grow  
  7. Ability and willingness to serve and communicate effectively with a diverse population  
  8. Patience and the ability to listen intently  
  9. Free of an addictive lifestyle  
  10. Understanding of the boundaries pertaining to the position   
  11. Abides by the TCM’s Statement of Faith at all times  
  12. Have the skills necessary to complete the tasks pertaining to the position  

  ONBOARDING EXPECTATIONS:  

  1. Attend Volunteering 101 Session  
  2. Complete Online Application  
  3. Sign Volunteer Waiver  
  4. Acknowledge Statement of Faith  
  5. Onsite visit/interview with Case Management staff  
  6. Background check & Fingerprinting  
  7. Complete onsite training with Case Management staff  
  8. Complete Trauma Informed Care Training and Deescalation Training  
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