What We Do

Providing
help & hope.

We care for every person knowing all are made in the image of God.

Our Approach

Help. Heart. Home.

For over a century, our work has begun with meeting the basic needs of food, shelter, and clothing to those in crisis. But through the commitment of many faithful friends we have been able to give so much more. 

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Help
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Heart
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Home

Help

Providing safety and basic needs

Help is where we begin, by ensuring essential needs are met for everyone who comes to our doors in crisis. Using trauma-informed care, we provide immediate access to food, clothing, and shelter, enabling men, women, and children to feel safe and secure.

Heart

Supporting healing and restoration

This is where we do our most critical work to help residents overcome trauma. Individualized plans are generated with each resident to take steps toward healing and restoration. During this stage, residents create, meet, and celebrate goals, becoming more empowered each step of the way.

Home

Empowering stability and resiliency

Home means to graduate from our programs with stable housing and a livable income. While in our care, residents learn to understand the barriers that contribute to instability but leave feeling educated and empowered to overcome those challenges.

Our Programs

Christ-centered care.

We create individualized, comprehensive programs to assist residents in building their stabilized and independent futures.

Crossroads Men's Crisis Center

For men in crisis, Crossroads is a place to rest, refocus, and restore individuals to lifelong self-sufficiency.

Men Praying at Crossroads The City Mission Cleveland
Mother graduation. Holding child. Cleveland

Laura’s Home Women’s Crisis Center

For women and children, Laura’s Home is a bridge from crisis to stability and self-sufficiency. 

New Horizons Transitional Housing Program

For single mothers, a path to homeownership is key to breaking the generational cycle of poverty.

New Hoizons